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NKANA Water and Sewerage Company (NWSC) and MTN have signed a payment partnership which will see customers of the water company settling their bills using the MTN mobile money payment platform.
The signing of the agreement between the two companies was held at the MTN office in Kitwe yesterday.
NWSC managing director Diana Makwaba said in a quest to serve customers better and efficiently, the company decided to get on the technological innovation board.
Ms Makwaba said the company was privileged to be involved in the provision of a service that was not only essential to life but also a driver to industrialisation.
“As a company we are neither oblivious nor insensitive to the technological advances that are constantly taking place in our environment.
“We acknowledge and embrace our technological community in as far as it eases our reach to customers and vice-versa.,” she said.
Ms Makwaba said it was in the same spirit that NWSC chose to partner with MTN mobile to foster convenient settlement of bills for its customers who belong to the MTN family.
She said this would allow customers to settle their bills from the convenience of their mobile phones and at their convenient time and place.
Ms Makwaba said the option of payment carried with it the necessary safety, cost efficiency and speed that was needed in the current business trends.
She said the technology would invariably increase the number of payments and customer contact points to many subscribers on the MTN network.
“It is our desired view that our customers should enjoy our services and make payments at a click of the button and within the confinements of their homes, offices and wherever they could be.
