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Luapula Province Deputy Permanent Secretary Joyce Nsamba has called on public service workers to be professional and exhibit a sense of urgency in their work.
Mrs Nsamba says the expectations of quality service from public service workers by the people are high hence the need for professionalism in the discharge of duty.
The Deputy Permanent Secretary said this in a speech ready for her by the Assistant Secretary, Peter Chilambwe during the celebrations to mark the African Public Services Day in Mansa yesterday.
Mrs Nsamba said there is need for public service workers to create an enabling environment for citizens to participate in open and transparency governance system.
She said the African Public Service Day provides a unique opportunity for Africans to deliberate on emerging trends, challenges and solutions to governance and public administration.
She added that government is in the process of developing service delivery charters in all the ministries to make corruption and other forms of misconduct by public service workers easier to detect.
The Deputy Permanent Secretary has since called on government departments to commit themselves in the implementations of government policies if the charters are to be fruitful.
Zambia on Sunday joined the rest of the African continent in celebrating the African Public Service Day under the theme, “Africa Public Service in the age of open governance: giving voices to citizens”.
